Operations Manager
Location: Cedar Park, TX
Start Date: Immediate
Employment Type: Permanent/Full Time
Scope
The Operations Manager is responsible for the performance of the construction team including engineering and installations. Performance is measured by quality, timeliness, customer satisfaction and profitability.
Duties
- Financial Performance: Have the ability to identify and minimize cost over-runs on jobs. Make sure aggregate job pool is installed within 2% of estimate. Be able to identify and implement cost reducing measures.
- Customer Satisfaction: Maintain professional relationship with customers and keep commitments. Have the ability to lead the department to meet schedules and deadlines, and minimize outstanding warranty issues. Participate in job quality grading system.
- Planning: Monitor and maintain departmental schedules. Assist Project Managers in meeting customers’ expectations and Engineering Department in meeting Project Managers’ expectations. Maintain accurate and up-to-date job schedules. Coordinate engineering, equipment procurement, subcontractors and checkout crews. Be able to prioritize departmental initiatives. Provide monthly revenue projections within 10% accuracy.
- Staffing: Monitor monthly manpower absorption and assist with monthly manpower assessments. Project manpower needs into the future and take timely action. Recruit subordinates in a timely manner. Train subordinates by providing a documented training program. Support the “Expert” training program. Integrate the training program into a department-wide review process. Review the process with subordinates.
- Subcontractors: Find qualified subcontractors and create a plan to improve subcontractor performance. Train Project Managers to manage subcontractors. Develop a grading system for subcontractors.
- Quality: Establish and communicate quality standards. Monitor and verify the quality of installations. Identify causes of poor quality throughout the department. Monitor and verify quality of engineering products. Minimize warranty calls.
- Problem Solving: Have the ability to identify and resolve problems with Project Managers, Engineering Department, quality of installation, checkout, software and graphics. Be able to identify and resolve problems perceived by the customer. Be able to anticipate problems with product and/or staffing. Develop problem-solving skills in Project Managers and Engineers. Participate in Post Mortems of all projects.
- Safety: Provide safety training for subordinates. Monitor and ensure a safe environment at work sites.
- Communication/Documentation: Be timely with administrative documentation. Promote interdepartmental cooperation and team building within company. Work closely with Branch Manager, VP of Sales and Service Manager.
- Professional Presentation: Maintain a professional presentation in appearance and in written and verbal communication. Mentor Project Managers and Engineers in professionalism.
Qualifications
All of the below or a combination thereof:
- College degree or exceptional job experience
- 10 years of experience in the temperature control industry or closely related construction industry
- Experience with Automated Logic product
- Installation experience or engineering experience
- Strong leadership and management skills
- Strong communication skills
Who to Contact
Company: Automated Logic
Name: Human Resources
Phone: (281) 837-0777
Email: