Managed Services
Our managed services allow our team of experts to act as an extension of your facilities team, acting on the insights provided. This allows you to focus on your core operations.
Managed Services
Service Tiers
Base Tier (AI-Driven Insights and Bi-Weekly / Follow-Up Reporting):
We create action plans based on urgency and impact and then report back to you. We will:
- Open and track work orders using your work order system.
- Track and monitor the progress of work orders until they are resolved.
- Deploy on-site personnel to resolve problems.
- Provide scheduled remote support to field technicians.
- Deliver comprehensive reports on problem resolution.
Premium Tier (adds the following):
- We enable you to make informed repair versus replace decisions.
- We develop strategies for capital planning and budgeting.
- We provide an annual report based on equipment/ system performance analytics, citing recommendations for upgrades or modernization projects with benefits and payback (ROI).
Base Tier (AI-Driven Insights and Bi-Weekly / Follow-Up Reporting):
We create action plans based on urgency and impact and then report back to you. We will:
- Open and track work orders using your work order system.
- Track and monitor the progress of work orders until they are resolved.
- Deploy on-site personnel to resolve problems.
- Provide scheduled remote support to field technicians.
- Deliver comprehensive reports on problem resolution.
Premium Tier (adds the following):
- We enable you to make informed repair versus replace decisions.
- We develop strategies for capital planning and budgeting.
- We provide an annual report based on equipment/ system performance analytics, citing recommendations for upgrades or modernization projects with benefits and payback (ROI).
