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SECURITY COMMITMENT

Connected systems offer powerful advantages but also come with additional security concerns. That’s why one of our top priorities has always been to ensure the security of our controls and automation systems in order to reduce the burden on our customers and give them greater peace of mind.

Our Commitment to Product Security

Automated Logic, a Carrier Company, is committed to the security and resiliency of our building automation and controls solutions. We actively investigate all reports of security vulnerabilities that may affect our products. If you believe you have identified a security vulnerability, please report it by emailing:

mail_outline [email protected]

For all product inquiries or correspondence unrelated to security vulnerabilities, please use our Contact Us form .

Automated Logic products and services are covered under Carrier’s Global Product Security Program, which ensures that products manufactured and supported by Carrier adhere to robust secure development practices and process control requirements aligned with commercially appropriate cybersecurity standards. Through The Carrier Way for product security, we emphasize proactive risk management, industry best practices, comprehensive support, and deep domain expertise to help ensure the stability and resilience of our offerings.

Advisories & Disclosures

Product security advisories for all Carrier products may be found on the Carrier website.

Please refer to the "Affected Product" column to see which apply to Automated Logic WebCTRL.

View All Advisories

Security Best Practices Checklists for Building Automation Systems (BAS)

Customers – please download Security Best Practices Checklists for Building Automation Systems (BAS) to ensure that you are following our best practices installation guidelines for protecting your building automation system.

Tangible Security's independent assessment of the WebCTRL 10.0 System is here.

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